Terms & Privacy

Welcome to Classmate AI (“we”, “us”, or “the Service”). These Terms of Service govern your use of the Classmate AI website and mobile application. By creating an account or using the Service, you agree to these terms. If you do not agree, please do not use the Service.

Classmate AI is designed for students in Class 8–10 (typically ages 13–16). Users under the age of 18 must have the permission of a parent or legal guardian to create an account.

Parents and guardians are responsible for supervising their child's use of the Service and for the accuracy of the information provided during registration.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate registration information, including name, email, class, board, and school.

We reserve the right to suspend or terminate accounts that violate these terms, engage in abusive behavior, or attempt to extract or misuse the Service's content or AI responses.

You agree NOT to:

• Use the Service for any purpose other than personal learning
• Attempt to reverse-engineer, scrape, or extract our AI prompts or system behavior
• Submit content that is illegal, abusive, or inappropriate
• Impersonate another person or provide false information
• Attempt to bypass rate limits, usage quotas, or access controls
• Share your account credentials with others

Classmate AI uses artificial intelligence (Claude by Anthropic) to generate tutoring responses, hints, practice questions, and solutions. While we take care to ensure accuracy, AI-generated content may occasionally contain errors or inaccuracies.

You should verify important information, especially before using AI responses for formal assessments. We are not liable for any academic consequences of relying on AI-generated content.

Classmate AI offers free and paid subscription tiers. Paid plans are billed monthly or annually depending on the plan you select. You may cancel at any time from your account settings; your plan remains active until the end of the current billing period.

We offer a 7-day refund window for first-time paid subscriptions. After this window, subscription fees are non-refundable except where required by law.

All content provided by Classmate AI — including the AI tutor responses, practice questions, solutions, design, mascot, and trademarks — is owned by us or licensed to us. You may use this content for personal learning only; you may not redistribute, republish, or commercialize it without written permission.

User-submitted content (problems you share, attempts you make) remains yours. By submitting it, you grant us a limited license to process it and improve the Service.

The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that AI responses will always be accurate.

To the maximum extent permitted by Indian law, Classmate AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

We may update these terms from time to time. We will notify registered users of significant changes via email and post the updated version on this page. Continued use of the Service after changes become effective constitutes acceptance of the new terms.

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City], India.

When you create an account, we collect:

• Name and email address (required)
• Encrypted password (never stored in plain text)
• Class, board, school, city, state (from onboarding)
• Subjects you choose to practice

As you use the Service, we collect:

• Math problems you submit (text and images)
• Your attempts and answers
• Topics you've practiced and your accuracy per topic
• Chat messages with the Classy tutor

We use your data to:

• Personalize your learning experience (weak topic detection)
• Provide the Service (grading, practice generation, tracking)
• Improve the Service in aggregate, anonymized form
• Respond to support requests
• Send service-related emails (never marketing spam)

• We never sell your data. No advertising, no third-party data brokers, no resale.
• We never share individual student data with teachers, schools, or parents without your explicit opt-in.
• We never use your data to train public AI models.

To provide AI tutoring, we send your math problems and chat messages to Anthropic (the Claude API). Anthropic's privacy policy applies to that data while in transit and during processing. Anthropic does not train their models on your data by default under our API agreement.

You have the right to:

• Access all data we hold about you
• Correct inaccurate information
• Request deletion of your account and all associated data
• Export your data in a portable format
• Withdraw consent at any time by deleting your account

To exercise any of these rights, email privacy@classmate.ai. We'll respond within 7 days.

We keep your data as long as your account is active. When you delete your account, we permanently remove all personal data within 7 days, except where retention is required by law (e.g., billing records for taxation).

Classmate AI is designed for students aged 13 and above. For users under 18, we require parental consent during account creation. We do not knowingly collect data from children under 13. If we learn we have collected such data, we will delete it immediately.

Questions about these terms or our privacy practices? Email hello@classmate.ai or visit our contact page.